Odor-Eaters® FAQs

How often should I change my insoles?
Can I wash my insoles?
Do Odor-Eaters products contain any fragrances?
My spray stopped spraying, but the can still has product left in it, what do I do?
Can I use more than one product in my shoe?
How do I know what size to cut my insoles?
How should I apply the spray?
What size are the insoles?
Can Odor-Eaters products be used for a child’s foot and/or shoe?
Where can I buy Odor-Eaters products?
What causes foot odour?
How can I prevent foot odour?
Why do my feet seem to smell more with some kinds of shoes?

Q: How often should I change my insoles?
A: There’s no single right answer to that question. A number of factors affect when you need to change your insoles. These include: Type of shoes, the number of hours worn each day, the environment the shoes are worn in (indoors vs. outdoors, office vs. construction site, temperature, etc.), and your personal body chemistry to name a few. You should consider replacing your insole when you notice that they’re no longer providing an adequate level of odour protection or when they become physically worn out.

Q: Can I wash my insoles?
A: Odor-Eaters insoles can be washed. However, washing them may reduce their effectiveness at fighting odour.

Q: Do Odor-Eaters products contain any fragrances?
A: Odor-Eaters sprays contain fragrances. The insoles do not.

Q: My spray stopped spraying, but the can still has product left in it, what do I do?
A: Always shake the can well before each use to avoid clogging. Removing the nozzle from the can and rinsing it with warm water is the best way to unclog the nozzle. Contact Odor-Eaters customer service if you are unable to clear the nozzle.

Q: Can I use more than one product in my shoe?
A: Yes. Odor-Eaters products can be used in combination to provide extra protection.

Q: How do I know what size to cut my insoles?
A: You can use the cutting pattern on the back of the insole as a guide. However, because shoe sizes vary by manufacturer and shoe type, we recommend printing a cutting template from the insole product page to test your insole size.

Q: How should I apply the spray?
A: Always shake the can well before each use to avoid clogging. The spray can be applied directly to the foot, in socks, in shoes or any combination of the three. Hold the can approximately 20 centimetres from the target area and apply a 2-3 second burst. Holding the can too close to the target or applying a heavy coat of the spray may leave a white residue after drying.

Q: What size are the insoles?
A: Ultra Comfort, Super Tuff and Trainer Tamers insoles fit up to a UK size 11. SlimSoles fit up to a UK women’s size 9. All insoles can be cut to fit using the guide on the back of the insole.

Q: Can Odor-Eaters products be used for a child’s foot and/or shoe?
A: Yes, all Odor-Eaters products can be used for children. However, the smallest size shown on the insole cutting template is children’s size 12.

Q: Where can I buy Odor-Eaters products?
A: Refer to “Where To Buy” page.

Q: What causes foot odour?
A: Refer to “Fighting Foot Odour” page.

Q: How can I prevent foot odour?
A: Refer to “Fighting Foot Odour”page.

Q: Why do my feet seem to smell more with some kinds of shoes?
A: Some synthetic materials used in shoes, such as spandex, polyester, rayon and nylon make it harder for feet to breathe, causing excessive sweating.

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